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Practice Management

The practice manager is involved in managing all of the business aspects of the practice such as making sure that the right systems are in place to provide a high quality of patient care, human resources, finance, patient safety, premises and equipment and information technology. The practice manager supports the GPs and other medical professionals with delivering patient services and also helps to develop extended services to enhance patient care.
Sharon Riley

Senior Practice Manager

Karen Baron

Assistant Manager

Brenda Vernon

Business Manager

Dawn Robinson

Support Services Manager

Administration

Piri
Micheala
Kirsty

Administration / Secretary / Medicine Management Coordinator 

Sharon
Brigitte
Naafiaa
Aaron
Luke
Julia
Velma
Mehmoona

Medicines Management Coordinator

Reception

Receptionists provide an important link for patients with the practice and are your initial contact point for general enquiries. They can provide basic information on services and results and direct you to the right person depending on your health issue or query. Receptionists make most of the patient appointments with the GPs and nurses. They also perform other important tasks such as issuing repeat prescriptions and dealing with prescription enquiries, dealing with financial claims, dealing with patient records and carrying out searches and practice audits.
Jayne

Supervisor and Complaints Manager

Caroline

Assistant Supervisor

Naomi

Assistant Supervisor

Sam

Assistant Supervisor

Jennifer
Diana
Jane
Rachel
Margaret
Leanne
Hajra
Hanna
Zeenat
Carol
Iskra
Sarah
Christine
Lisa
Jacoba

Secretaries

Gayle
Margaret

Senior Secretary

Stephanie
Janet
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